/*body,h1,h2,h3,h4,h5,h6,dl,dt,dd,ul,ol,li,th,td,p,blockquote,
pre,form,fieldset,legend,input,button,textarea{
    margin:0;padding:0;
}*/
html,body .container-fluid1 * {
    -webkit-box-sizing: content-box;
    -moz-box-sizing: content-box;
    box-sizing: content-box;
}
html,body{
    height: 100%;
}
ul,li{
    list-style: none;
}
a{
    /*text-decoration:none;*/
}
.container-fluid1{
    height: 100%;
    padding: 0;
    position: relative;
    background: #fff;
}
.IM_chat_letf{
    height: 100%;
    width: 246px;
    border-right: 1px solid #e7eaec;
    padding-top: 35px;
    position: absolute;
    background: #fff;
    z-index: 33;
}
.chat_left_header{
    padding: 0 15px;
    height: 20px;
    line-height:20px;
    font-size: 12px;
    margin-bottom: 20px;
}
/*.return_a{
    text-decoration: none;
    color: #4eb5f1;
    display: inline-block;
    height: 20px;
    line-height: 20px;
    cursor: pointer;
}
.return_a:hover{
    text-decoration: none;
    color: #25a2eb;
}
.return_a:hover .return{
    background: url(/osp2016/images/agent2016/skinImg/return_hover.png) no-repeat;
}
.return{
    height: 11px;
    width: auto;
    background: url(/osp2016/images/agent2016/skinImg/return.png) no-repeat;
    display: inline-block;
    vertical-align: middle;
    !*position: relative;
    top: -1px;*!
    margin-right:3px;
}*/
.chat_header_title{
    font-size: 12px;
    display: inline-block;
    height: 20px;
    line-height: 20px;
    margin-left: 25px;
    color: #666666;
}
.keep_btn{
    display: inline-block;
    height: 20px;
    line-height: 20px;
    color: #4EB5F1;
    cursor: pointer;
}
.keep_btn:hover{
    color: #25a2eb;
}
.IM_chat_name{
    line-height:26px;
    height: 26px;
    padding-left: 25px;
    font-size: 12px;
    color: #666666;
    margin-bottom: 28px;
}
.name_input{
    /*width: 141px;*/
    width:110px;
    height: 26px;
    border: 1px solid #dedee4;
    padding-left: 10px;
    outline: none;
}
.chat_header_nav{
    padding: 0 27px;
    font-size: 12px;
    margin-bottom: 20px;
}
/*.nav-tabs{*/
    /*width: 188px;*/
/*}*/
/*.nav-tabs>li>a{*/
    /*margin-right: 0;*/
    /*color: #3f3f3f;*/
/*}*/
/*.nav-tabs>li>a{*/
    /*padding: 10px 22px;*/
/*}*/
/*.active{*/
    /*font-weight: bold;*/
    /*color: #000;*/
/*}*/
.windows_title{
    font-size: 12px;
    margin-bottom:15px;
}
.chat_windows_content{
    padding-left:18px;
    font-size: 12px;
}
.check_input{
    height: 24px;
    line-height: 24px;
    font-size: 12px;
    margin-bottom: 15px;
}
.check_input input{
    position: relative;
    top: 2px;
    cursor: pointer;
}
.check_input span{
    display: inline-block;
}
.color_title{
    font-size: 12px;
    color: #7b7b7b;
}
.color_color{
    width:25px;
    height:25px;
    background: #4EB5F1;
    border-radius:50px;
    margin: 15px 0;
}


.edit_content{
    width:196px;
    /*height:218px;*/
    border: 1px solid #E7EAEC;
    border-radius:5px;
    margin: 10px 0 20px 0;
}
.windows_seat_title{
    color: #7b7b7b;
    margin-bottom:15px;
}
.windows_seat_posi input{
    position: relative;
    top: 3px;
    cursor: pointer;
}
.seat_font{
    display: inline-block;
    margin: 0 13px 0 10px;
    font-size: 12px;
    color: #7B7B7B;
}
.down_margin{
    display: inline;
    margin-left:7px;
}
.padd_margin{
    margin-top: 13px;
    height: 26px;
    line-height: 26px;
    font-size: 12px;
    color: #7B7B7B;
}
.top_seat,.down_seat{
    width: 48px;
    height: 26px;
    outline: none;
    border: 1px solid #dedee4;
    margin-left: 5px;
}
.IM_chat_right{
    width:calc(100% - 246px);
    height:100%;
    padding:30px 20px 20px 20px;
    position:absolute;
    left:246px;
    top:0;
    /*overflow-x:hidden;
    overflow-y:auto;*/
}
.chat_right_header{
    height:34px;
}
.http_text{
    outline: none;
    width:calc(100% - 70px);
    height: 34px;
    line-height: 34px;
    padding-left: 10px;
    border: 1px solid #dedee4;
    position: relative;
}
.preview_btn{
    float: right;
    height: 34px;
    outline: none;
    text-align: center;
    line-height: 34px;
    background: #4eb5f1;
    color: #fff;
    font-size: 12px;
    width:70px;
    border: 1px solid  #4EB5F1;
}
/* 标准窗口  */


.norm_chat_contaianer{
    width:688px;
    height:540px;
    background: #FFFFFF;
}
.IM_small_chat_windows_header{
    height: 58px;
    padding: 11px 15px;
    background: #4bb6f3;
    /*border: 1px solid #4BB6F3;*/
    box-sizing: border-box;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
}
.small_header_logo{
    width: 35px;
    height: 35px;
    /*background: url(/osp2016/images/agent2016/skinImg/logo_icon.png) no-repeat;*/
    margin-right: 15px;
}
.small_header_title{
    height:35px;
    line-height:35px;
    font-size: 12px;
    color: #fff;
}
.norm_chat_middle{
    width: 688px;
    height: 501px;
    background: #fff;
}
.norm_middle_left{
    width: 458px;
    height: 501px;
    /*border: 1px solid #E2E1E1;*/
}
.norm_chat__content{
    width: 458px;
    padding: 0 14px;
    margin: 14px 0 0 0;
    /*height: 373px;*/
    /*overflow-x: hidden;*/
    /*overflow-y: auto;*/
    -webkit-overflow-scrolling: touch;
    word-wrap: break-word;
}
.chat__content{
    margin-bottom: 20px;
    content: " ";
    display: table;
    width: 95%;
}
.chat_service_title{
    margin-bottom: 2px;
    font-size: 12px;
}
.chat_service_content{
    float: left;
    margin-right: 35px;
    color: #000;
    background-color: #f0f0f0;
}
.chat_client_content{
    color: #fff;
    margin-left: 35px;
    float: right;
    background: #4eb5f1;
}

.chat_client_content,.chat_service_content{
    position: relative;
    border-radius: 3px;
    padding: 10px 15px;
    font-size: 12px;
    line-height: 22px;
    word-wrap: break-word;
    word-break: break-all;
}
.chat_client_content .left_triangle{
    position: absolute;
    top:8px;
    right: -6px;
    border-top: 5px solid transparent;
    border-bottom: 5px solid transparent;
    border-left: 6px solid #4eb5f1;
}
.chat_service_content .left_triangle{
    position: absolute;
    top:8px;
    left: -6px;
    border-top: 5px solid transparent;
    border-bottom: 5px solid transparent;
    border-right: 6px solid #f0f0f0;
}
.im_chat_footer{
    height: 151px;
    padding-top:10px;
    background: #fff;
}
.chat_textarea{
    display: block;
    height: 90px;
    resize: none;
    padding: 8px 10px;
    outline: 0;
    background-color: #fff;
    width:100%;
    border: none;
    font-size: 13px;
}
.foot__btn{
    padding:0 15px;
}
.top_smile{
    display: inline-block;
    width: 18px;
    height: 18px;
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/smile.png?v=a88dfff7) no-repeat;
    margin-top: 9px;
    float: left;
    margin-left: 10px;
}
.top_picture{
    display: inline-block;
    width: 18px;
    height: 18px;
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/top_picture.png?v=a4cce8e9) no-repeat;
    margin-top: 10px;
    margin-left: 10px;
    float: left;
}

.to_remote{
    display: inline-block;
    width: 18px;
    height: 18px;
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/inputBoxFun1.png?v=a1349219) no-repeat;
    margin-top: 10px;
    /*margin-left: 10px;*/
    float: left;
}

.send_btn{
    float: right;
    padding: 0;
    margin-top: 4px;
    width: 60px;
    height: 30px;
    font-size: 13px;
    border: 0;
    outline: none;
    background-color: #4eb5f1;
    border-radius: 3px;
    color: #fff;
    cursor: pointer;
    text-align: center;
}
.norm_middle_right{
    width: 230px;
    height: 501px;
    padding: 20px;
    border-right: 1px solid #E7EAEC;
    border-bottom: 1px solid #E7EAEC;
    word-break:break-all;
	 overflow-y: auto;
}
.btn_font input{
    position: relative;
    top: 2px;
    cursor: pointer;
}
.btn_font .side_font{
    display: inline-block;
    margin:0 5px;
    color: #7B7B7B;
}
.windows_btn_side{
    margin-bottom: 15px;
}
.online_offline{
    margin-bottom: 45px;
    color: #7B7B7B;
}
.online_state label{
    width: 100px;
    height: 26px;
    line-height: 26px;
    font-size: 12px;
    color: #bbbaba;
    text-align: center;
    font-weight: normal;
    border: 1px solid #dedee4;
    cursor: pointer;
}
.offline_state label{
    width: 100px;
    height: 26px;
    line-height: 26px;
    font-size: 12px;
    color: #bbbaba;
    text-align: center;
    font-weight: normal;
    border: 1px solid #dedee4;
    cursor: pointer;
}


/*迷你窗口  */

.IM_small_chat_windows_container{
    height: 490px;
    width: 315px;
    border: 1px solid #E6EAED;
    background: #FFFFFF;
    display: none;
}
/*.IM_small_chat_windows_header{*/
    /*height: 58px;*/
    /*padding: 11px 15px;*/
    /*background: #4bb6f3;*/
/*}*/
.small_header_logo{
    width: 35px;
    height: 35px;
    /*background: url(/osp2016/images/agent2016/skinImg/logo_icon.png) no-repeat;*/
    margin-right: 15px;
}
.small_header_title{
    height:35px;
    line-height:35px;
    font-size: 12px;
    color: #fff;
}
.top_line{
    width: 10px;
    height: 11px;
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/top_line.png?v=a61c98e9) no-repeat;
    margin-right: 15px;
    display: inline-block;
}
.top_close{
    display: inline-block;
    width: 10px;
    height: 11px;
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/top_close.png?v=add975e2) no-repeat;
}
.IM_small_chat_windows_middle{
    /*height: 290px;*/
    padding: 0 14px;
    margin: 14px 0;
    /*overflow-y: auto;*/
    /*overflow-x: hidden;*/
    word-wrap: break-word;
}
.chat__content{
    margin-bottom: 20px;
    content: " ";
    display: table;
}
.chat_service_title{
    margin-bottom: 2px;
    font-size: 12px;
}
.chat_service_content{
    float: left;
    margin-right: 35px;
    color: #000;
    background-color: #f0f0f0;
}
.chat_client_content{
    color: #fff;
    margin-left: 35px;
    float: right;
    background: #4eb5f1;
}

.chat_client_content,.chat_service_content{
    position: relative;
    border-radius: 3px;
    padding: 10px 15px;
    font-size: 12px;
    line-height: 22px;
    word-wrap: break-word;
    word-break: break-all;
}
.chat_client_content .left_triangle{
    position: absolute;
    top:8px;
    right: -6px;
    border-top: 5px solid transparent;
    border-bottom: 5px solid transparent;
    border-left: 6px solid #4eb5f1;
}
.chat_service_content .left_triangle{
    position: absolute;
    top:8px;
    left: -6px;
    border-top: 5px solid transparent;
    border-bottom: 5px solid transparent;
    border-right: 6px solid #f0f0f0;
}
.im_chat_footer{
    height: 112px;
    border-top:1px solid #E2E1E1 ;
    padding-top:10px;
    background: #FFFFFF;
}
.chat_textarea{
    display: block;
    height: 60px;
    resize: none;
    padding: 8px 10px;
    outline: 0;
    background-color: #fff;
    width: 100%;
    border: none;
    font-size: 13px;
}
.foot__btn{
    padding:0 15px;
}

/*  横向*/

.crosswise_chat{
    font-size: 12px;
    text-align: center;
    box-shadow: 0 0 14px 0 rgba(0,0,0,.16);
    cursor: pointer;
    position: absolute;
    background: #4BB6F3;
    min-height: 160px;
    padding: 28px 12px 48px 12px;
    box-sizing: border-box;
    border-radius: 5px;
    border: 2px solid rgba(227,241,251,0.5);
}
.chat_icon{
    display: block;
    width: 17px;
    height: 15px;
      /*margin: 9px 0 0px 5px;*/
    /*background-size: 26px 20px;*/
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/chat_icon.png?v=aa397d66) no-repeat;
}

.chat_icon-2{
    display: block;
    width: 26px;
    height: 20px;
    margin: 8px 0px 4px 5px;
    background-size: 26px 20px;
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/chat_icon-2.png?v=a2edd16b) no-repeat;
}

.chat_content_text{
    display: block;
    /* width: 26px; */
    /* padding: 0 8px; */
    /* margin: 10px 0; */
    overflow-x: hidden;
    line-height: 1.428571429;
    word-break: break-all;
    word-wrap: break-word;
    letter-spacing: 6px;
    color: #FFFFFF;
    margin-top: 18px;
    text-align: center;
    width: 16px;
    padding-left: 3px;
}
.model__btn-aside_lin{
    display: block;
    width: 100%;
    height: 1px;
    background-color: rgba(0,0,0,.08);
    vertical-align: middle;
}

/*纵向*/
.lengthways_chat{
    position: absolute;
    font-size: 12px;
    cursor: pointer;
    background: #4BB6F3;
    min-width: 150px;
    padding: 11px 22px 11px 22px;
    box-sizing: border-box;
    border-radius: 5px;
    border: 2px solid rgba(227,241,251,0.5);
    white-space: nowrap;
}
.model__btn-aside_leng{
    display: block;
    float: left;
    width: 1px;
    height: 100%;
    background-color: rgba(0,0,0,.08);
    vertical-align: middle;
}
.chat_icon_2{
    display: inline-block;
    /* vertical-align: top; */
    /* float: left; */
    width: 17px;
    height: 15px;
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/chat_icon.png?v=aa397d66) no-repeat;
}

.chat_icon_2-2{
    display: block;
    float: left;
    width: 26px;
    height: 20px;
    margin: 10px 4px 0 10px;
    background-size: 26px  20px;
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/chat_icon-2.png?v=a2edd16b) no-repeat;
}

.chat_content_text_leng{
    display: inline-block;
    /* vertical-align: top; */
    /* float: left; */
    /*height: 40px;*/
    /*margin: 0 10px;*/
    margin-left: 18px;
    line-height: 12px;
    overflow-y: hidden;
    color: #fff;
}
.roundness_chat{
    position: absolute;
    width: 74px;
    height: 74px;
    border: 2px solid rgba(227,241,251,0.5);
    border-radius: 50px;
    /* box-shadow: 0 0 14px 0 rgba(0,0,0,.16); */
    cursor: pointer;
    background: #4BB6F3;
}

.roundness_chat i.offline{

}

.chat_icon_3{
    display: block;
    /* float: left; */
    width: 17px;
    height: 15px;
    /* margin: 18px 13px 0 13px; */
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/chat_icon.png?v=aa397d66) no-repeat;
    /* background-size: 33px 22px; */
    margin: auto;
    margin-top: 28px;
}

.chat_icon_3-2{
    display: block;
    float: left;
    width: 33px;
    height: 22px;
    margin: 18px 13px 0 13px;
    background: url(//res.bangwo8.com/osp2016/images/agent2016/skinImg/chat_icon-2.png?v=a2edd16b) no-repeat;
    background-size: 33px 22px;
}


/* 图片按钮 */
.picture_im_chat{
    position: absolute;
    cursor: pointer;
    background: transparent !important;
}
.writer_im_btn{
    display:none;
}
.writer_im_hight{
    height: 26px;
    line-height: 26px;
    font-size: 12px;
    color: #7B7B7B;
    margin-bottom: 15px;
}
.writer_im_input{
    width: 156px;
    height: 26px;
    border: 1px solid #dedee4;
    padding-left: 15px;
}
.chat_height{
    height: calc(100% - 75px);
    overflow-y: auto;
    overflow-x: hidden;
}

.btn_move{
    float: left;
    bottom: 1px;
    z-index: 99999;
}


.p_b_left{
    position: absolute;
    left: 0px;
    bottom: 0;
}
/*.big_p_b_middle{
position: absolute;
top: 50%;
left: 50%;
margin-top: -270px;
margin-left: -344px;
}*/
.big_p_b_middle{
    position: absolute;
    top: 50%;
    left: 50%;
    margin-left: -450px;
    margin-top: -280px;
}
/*.small_p_b_middle{
position: absolute;
top: 50%;
left: 50%;
margin-top: -245px;
margin-left:-167px;
}*/
.small_p_b_middle{
    margin: auto;
    position: absolute;
    top: 0;
    left: 0;
    bottom: 0;
    right: 0;
}
.p_b_right{
    position: absolute;
    right: 0;
    bottom: 0;
}

.chat_windows_co{
    padding-left: 27px;
}
.chat_pull-left{
    float: left;
}
.chat_pull-right{
    float: right;
}

        :root{
            --win_color: rgba(75,182,243,1);
        }
        .btn_move {
            position:fixed;
            background:#4bb6f3;right:0px;bottom:0px;
        }
        #bw8-chatWrap.normal_win_move {
            position:fixed;bottom:0px;

        }
        #bw8-chatWrap {
            position:fixed;right:10px;bottom:0px;

        }
        .skin_chat_win{
            background:rgba(75,182,243);
        }
        .bw8_chat_content .skin_chat_win{
            background:rgba(75,182,243,0.2);
        }
        .chat_reply_box{
            border-bottom: 1px solid rgba(75,182,243,0.2);

        }
        .navigationMenuSettings_btn:hover{
            color:rgba(75,182,243);
            background:rgba(75,182,243,0.12);
            border: 1px solid rgba(75,182,243);
        }
         .assignAgentsJobNumberBtnSave{
            background:rgba(75,182,243);
         }
        .bw8_btn_send_btn .bw8_btn_send_btn_input{
            background:rgba(75,182,243,0.5);
        }
        .bw8_btn_send_btn .bw8_btn_enabled{
            background:rgba(75,182,243);
        }
        .skin_chat_border_left{
            border-left:6px solid rgba(75,182,243);
        }
        .bw8_chat_left_top_arrow{
            border-left: 5px solid rgba(75,182,243,0.2);
        }
        .skin_chat_evaluate_border{
            background:rgba(75,182,243,10%);
            color:rgba(75,182,243);
        }
        .im-service-body .skin_chat_evaluate_border{
            background:rgba(75,182,243,10%);
            color:rgba(75,182,243);
        }
        .bw8_skill_middle_ul li a{
            background:rgba(75,182,243,10%);
            color:rgba(75,182,243);
        }
        .bw8_skill_middle_ul li a:hover{
            border: 1px solid rgba(75,182,243,70%);
            background:rgba(75,182,243,10%);
            color:rgba(75,182,243);
        }
        .bw8_chat_norm_middle_right{
            background:#ffffff;
        }
        .self_page_leave_msg_content .jump_link{
            background:rgba(75,182,243);
            border:1px solid rgba(75,182,243)
        }
        .footer_btn_submit .saveServiceSummary{
            background:rgba(75,182,243) !important;
            border:1px solid rgba(75,182,243) !important;
        }
        .bw8-ask-bef-form-warp#modalShowServiceSummary .uploadBtnNew:not([disabled]){
            background:rgba(75,182,243) !important;
        }

        .bw8_ai_new_sel_content li{
            color: rgba(75,182,243);
        }
        .bw8_ai_sel_content li{
            color: rgba(75,182,243);
        }
        .bw8_trigger_sel_content li{
            color: rgba(75,182,243);
        }
        .bw8_chat_footer_title a{
            color: rgba(75,182,243);
        }
        .bw8-chat-update-question{
            color: rgba(75,182,243);
        }
        .bw8_good_negative li:hover .negative-font,.bw8_good_negative li:hover .good-font{
            color: rgba(75,182,243);
        }
        .bw8_good_negative li:hover .bw8_chat_good,.bw8_good_negative li:hover .bw8_chat_negative {
            color: rgba(75,182,243);
        }
        .bw8_good_negative .bw8_good_negative_act .bw8_chat_good,
        .bw8_good_negative .bw8_good_negative_act .bw8_chat_negative,
        .bw8_good_negative .bw8_good_negative_act .negative-font,
        .bw8_good_negative .bw8_good_negative_act .good-font{
            color: rgba(75,182,243);
        }
        .note-choose-check .note-bad-btn input{
            color: rgba(75,182,243);
        }
        .bw8_nav .active .li_div{
            color: rgba(75,182,243);
            background: rgba(75,182,243,0.1);
        }
        .chat_all_font ul li em{
            color: rgba(75,182,243);
        }
        body .bw8_ai_chat_content strong{
            color: rgba(75,182,243);
        }

        .marked_a{
            color: rgba(75,182,243);
        }